Barbara Weber Cooke
About Barbara Weber Cooke
Barbara Weber Cooke serves as the Senior Vice President of Customer Success at Validity Inc. She has over 25 years of international leadership experience in various senior commercial and operational roles across multiple industries.
Current Role at Validity Inc.
Barbara Weber Cooke serves as the Senior Vice President of Customer Success at Validity Inc. since 2021. In this role, she focuses on enhancing customer satisfaction and driving success through effective service models. Her leadership is pivotal in ensuring that customer needs are met and exceeded.
Previous Experience at Cloudreach
Barbara Weber Cooke held multiple roles at Cloudreach, including Head of Cloud Operations from 2019 to 2020 and Global Head of Managed Services from 2020 to 2021. During her tenure, she contributed to the development of cloud service strategies and operational efficiencies, enhancing the company’s service offerings in the competitive cloud market.
Leadership Roles at Nasdaq
At Nasdaq, Barbara Weber Cooke served as Global Head of Client Experience and Learning & Development from 2012 to 2016, and later as Global Head of Integrations, Corporate Solutions from 2016 to 2018. Her responsibilities included improving client engagement and overseeing integration processes, which were critical during periods of organizational change.
Educational Background
Barbara Weber Cooke earned a Bachelor of Arts degree in Psychology from Southern Methodist University, where she studied from 1989 to 1993. This educational foundation has contributed to her understanding of client needs and team dynamics throughout her career.
International Experience and Expertise
With over 25 years of international leadership experience, Barbara Weber Cooke has worked across eight countries, including roles in Asia, Europe, Australia, and North America. Her expertise encompasses commercial, sales, marketing, and operational functions, making her a versatile leader in various business environments.