Daniel Waterbury
About Daniel Waterbury
Daniel Waterbury is a Technical Support Representative at Validity Inc. in Tampa, Florida, where he has worked since 2019, following a previous role as a Customer Service Representative at the same company and prior experience as a Stock Clerk at Publix Super Markets.
Work at Validity
Daniel Waterbury has been employed at Validity Inc. since 2019, where he currently serves as a Technical Support Representative. His role involves assisting customers with technical inquiries and ensuring they effectively utilize the company's products. Waterbury's tenure at Validity has spanned five years, during which he has developed expertise in customer support and technical troubleshooting.
Previous Experience at Publix Super Markets
Before joining Validity Inc., Daniel Waterbury worked at Publix Super Markets as a Stock Clerk from 2013 to 2018. In this position, he was responsible for inventory management and ensuring product availability on the sales floor. His experience at Publix contributed to his skills in customer service and teamwork.
Education and Expertise
Daniel Waterbury studied at St. Petersburg College, where he earned an Associate of Arts degree in Criminology from 2015 to 2017. This educational background provided him with foundational knowledge in criminological theories and practices, which may inform his analytical skills in technical support roles.
Early Career at Validity
Daniel Waterbury briefly worked as a Customer Service Representative at Validity Inc. in 2019. His time in this role lasted for one month, during which he gained initial experience in customer interactions and support processes before transitioning to his current position in technical support.