Debra Carlyle
About Debra Carlyle
Debra Carlyle is an Account Manager at Validity Inc. in London, England, with a strong background in sales, business development, and customer success, having worked in various roles since 2001.
Work at Validity
Debra Carlyle has been employed at Validity Inc. since 2020, serving as an Account Manager in London, England. In this role, she focuses on enhancing the customer adoption experience, ensuring it is effective and engaging. Prior to her current position, she worked as a Customer Success Manager for EMEA and APAC at Validity Inc. since 2019. Her responsibilities have included managing customer relationships and driving customer success initiatives.
Previous Employment Experience
Before joining Validity Inc., Debra Carlyle held several positions in the automotive and recruitment sectors. She worked as a Business Manager at Jemca Car Group from 2001 to 2006. Following this, she spent seven years at Computer Futures as a Senior Recruitment Consultant and also worked at Huxley Associates as a Senior Consultant for ERP/CRM during the same period. Additionally, she served as Head of Customer Success at Supermums and Economic Change from 2017 to 2019.
Education and Expertise
Debra Carlyle studied Business Management and Industrial Psychology at the University of South Africa, where she earned a Bachelor of Commerce (BCom) degree from 1997 to 1999. She has also pursued further education through Trailhead by Salesforce, starting in 2017. Debra holds certifications as a Salesforce Administrator and Salesforce Sales Professional, reflecting her expertise in Salesforce technologies.
Professional Skills and Focus
Debra Carlyle has a proven track record in sales, business development, customer success, and account management. Her professional focus includes enhancing customer experiences and driving customer adoption of Validity's products. She is eager to further develop her Salesforce skills, demonstrating a strong passion for the platform and its capabilities.