Laura Curwen
About Laura Curwen
Laura Curwen is an Associate Customer Success Manager at Validity Inc., with a background in data analysis and customer service. She holds a Master of Public Policy from the University of Massachusetts, Amherst, and has previous experience at Amazon and various educational institutions.
Current Role at Validity Inc.
Laura Curwen serves as an Associate Customer Success Manager at Validity Inc. since 2022. In this role, she is responsible for ensuring customer satisfaction and managing client relationships. Her focus is on delivering effective solutions and support to enhance the customer experience.
Previous Experience at Amazon
Before joining Validity, Laura worked at Amazon as a Data Associate from 2017 to 2022 in the Greater Boston Area. During her five years at Amazon, she contributed to data management and analysis, supporting various operational processes within the company.
Educational Background
Laura Curwen studied at Mount Holyoke College, where she earned a Bachelor of Arts (B.A.) in History from 2012 to 2014. She also attended Bunker Hill Community College, achieving an Associate of Arts (A.A.) in History and Government from 2009 to 2012. Additionally, she completed a Master of Public Policy at the University of Massachusetts, Amherst from 2013 to 2015, focusing on International Policy Analysis.
Early Career and Tutoring Experience
Laura began her career as a Peer Tutor at Bunker Hill Community College from 2010 to 2011, where she provided academic support to fellow students. She also worked as a Note-Taker at Mount Holyoke College for three months in 2013, assisting students with disabilities by providing written notes during lectures.
Professional Roles Prior to Validity
Before her current position at Validity, Laura held several roles in various organizations. She was a Client Services Associate at TransPerfect from 2016 to 2017 and worked as a Business Development Manager at InTeahouse Inc. from 2015 to 2016 in Cambridge, Massachusetts.