Loïc Péron
About Loïc Péron
Loïc Péron is the Director of Customer Success for Semea and Benelux at Validity Inc., a position he has held since 2019. He has extensive experience in customer relationship management and project management across various industries, including automotive and hospitality.
Current Role at Validity
Loïc Péron currently serves as the Director of Customer Success for the Semea and Benelux regions at Validity Inc. He has held this position since 2019. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Validity's solutions across the specified regions.
Previous Experience in Customer Relationship Management
Loïc Péron has extensive experience in customer relationship management. He worked as a CRM and Loyalty Manager at Royal Caribbean Cruises, Ltd. from 2011 to 2013. Prior to that, he was a CRM Expert and Marketing Database Manager at Peugeot from 2002 to 2007. His expertise in CRM has been a significant aspect of his career.
Background in Project Management
Loïc Péron began his career in project management at PSA Peugeot Citroën, where he served as a Digital and Business Project Manager from 1998 to 2002. This role provided him with foundational skills in managing complex projects and understanding business dynamics within the automotive industry.
Educational Qualifications
Loïc Péron studied at the École Supérieure de Commerce et de Management (ESCEM), where he achieved a Master's degree from 1995 to 1998. He also attended Université Paris Dauphine - PSL in 2013, although his studies there lasted for a brief period.
Career Progression in the Corporate Sector
Throughout his career, Loïc Péron has held various roles that contributed to his professional development. He worked as a Customer and Competitor Manager at Faurecia from 2007 to 2009, and as a CRM Manager at Club Med for seven months in 2010. Additionally, he served as a Customer Relationship Expert at Mediapost from 2010 to 2011 and as an Assistant to the Used Vehicles Sales Director at Ford Motor Company in 1997.