Matthew Wicks
About Matthew Wicks
Matthew Wicks is a Sales Representative at Validity Inc. in Boston, Massachusetts, with a diverse background in sales and customer service across various industries since 2011.
Work at Validity
Matthew Wicks has been employed at Validity Inc. as a Sales Representative since 2021. His role involves utilizing data management tools to enhance sales productivity. He employs Gridbuddy Connect to streamline data management, which allows for faster data updates and improved navigation. This focus on efficiency supports his efforts in driving sales and optimizing customer interactions.
Previous Experience in Sales and Customer Service
Prior to joining Validity, Matthew Wicks held several positions that contributed to his sales expertise. He worked as a Sales Manager at Mattress Firm for one year, where he focused on sales strategies and customer engagement. Before that, he served as a Sales and Leasing Consultant at Freedom Nissan for two years, enhancing his skills in customer relations and sales processes. His experience in the hospitality industry includes roles at Double Tree By Hilton and Buffalo Wild Wings, where he developed strong customer service skills.
Education and Expertise
Matthew Wicks studied at Champlain College, where he focused on Communications from 2012 to 2014. This educational background supports his ability to communicate effectively with clients and colleagues. He possesses expertise in data management tools that enhance workforce productivity, particularly in integrating customer and prospect data into a centralized view. His skills in optimizing email deliverability and engagement further contribute to his effectiveness in sales.
Skills in Data Management and CRM
Matthew Wicks has a strong background in data management tools that improve sales efficiency. He utilizes DemandTools to automate data cleaning processes, which enhances CRM efficiency by resolving data duplication issues. His knowledge of tools like Everest allows him to optimize email deliverability and engagement, focusing on improving inbox placement rates and list validation. These skills are integral to his role in sales at Validity.