Michelle Whitehead
About Michelle Whitehead
Michelle Whitehead is a Data Services Operations Analyst at Validity Inc., where she has worked since 2021. She holds a Bachelor of Arts in Physics and Mathematics from DePauw University and has extensive experience in technical support and data management.
Work at Validity
Michelle Whitehead has been employed at Validity Inc. since 2020, initially serving as a Product Support Engineer for a duration of four years. In 2021, she transitioned to the role of Data Services Operations Analyst, where she has worked for three years in Broomfield, Colorado. In her current position, she manages the rollout and implementation of Tableau across all departments, builds dashboards for various teams, and oversees the monitoring and maintenance of data feeds and seed email addresses.
Education and Expertise
Michelle Whitehead earned a Bachelor of Arts (BA) in Physics and Mathematics from DePauw University, where she studied from 2007 to 2011. She furthered her education at Imperial College London, focusing on Astrophysics in select classes from 2012 to 2013. Her expertise includes email marketing, with skills in audience collection, template building, pixel implementation, and data harvesting. She demonstrates a strong ability to self-teach and solve complex problems independently.
Background
Before joining Validity Inc., Michelle Whitehead held several positions in the technology and education sectors. She worked as a Technology Resource Coordinator at Goshen Community Schools from 2014 to 2018. Prior to that, she was employed at Return Path, where she served as a Technical Support Representative and later as a Technical Support Lead from 2018 to 2019. Additionally, she worked as a Research Assistant at DePauw University from 2008 to 2010.
Achievements
During her tenure at Validity Inc., Michelle Whitehead has successfully managed the implementation of Tableau across all departments. She is responsible for building dashboards that serve multiple departments, enhancing data accessibility and analysis within the company. Her role also includes overseeing the monitoring and maintenance of critical data feeds, contributing to the overall efficiency of data operations.