Patrick Bresnahan
About Patrick Bresnahan
Patrick Bresnahan is a Customer Success Manager at Validity Inc., with a background in marketing and data analytics. He has held various roles in customer success and account management across several companies in the Greater Boston Area.
Current Role at Validity Inc.
Patrick Bresnahan serves as a Customer Success Manager at Validity Inc. since 2022. In this role, he focuses on ensuring customer satisfaction and success by leveraging his expertise in data analytics. His responsibilities include helping clients maximize the value of Validity's products and services, ensuring they achieve their desired outcomes.
Previous Experience in Customer Success
Before joining Validity, Patrick held several positions that contributed to his expertise in customer success. He worked as a Senior Customer Success Manager at Brightcove from 2019 to 2020, where he managed client relationships and supported their success with the company's video solutions. Prior to that, he served as an Account Executive at Apptopia and Brandwatch, focusing on client engagement and account management.
Educational Background in Marketing
Patrick earned a Bachelor of Science degree in Marketing from Lasell University, where he studied from 2008 to 2012. His education provided him with a solid foundation in marketing principles, which he applies in his current role and throughout his career in customer success and data analytics.
Expertise in Data Analytics
Patrick possesses expertise in helping organizations uncover insights through data analytics. He focuses on leveraging new data sources to enhance marketing and consumer intelligence strategies. His passion for data has earned him the reputation of being a 'Data Geek' among his professional peers.
Career Progression and Roles
Patrick's career includes a diverse range of roles in customer success and account management. He began as an Account Specialist at Avery Dennison from 2012 to 2014, followed by a Business Development Representative position at Crimson Hexagon from 2015 to 2018. His experience spans various companies and roles, contributing to his comprehensive understanding of customer needs and data-driven marketing strategies.