Patrick Niama
About Patrick Niama
Patrick Niama is a Customer Account Executive with a background in customer success and account management. He holds a Bachelor's degree in Sciences de la Matiere and has experience working at Microsoft and MoretonSmith, where he contributed to sales growth and client acquisition.
Work at Validity
Patrick Niama has been serving as a Customer Account Executive at Validity Inc. since 2021. In this role, he is responsible for crafting engaging narratives that foster value creation and robust customer partnerships. His work involves developing strategic communication strategies to enhance client relationships and drive sales growth.
Previous Experience at Microsoft
Before joining Validity, Patrick worked at Microsoft as an Enterprise Customer Success Manager from 2018 to 2021 in London, England. During his tenure, he successfully increased the sales quota by 6% through the development and presentation of strategic communication strategies and proposals. He also achieved an 18% increase in account renewals through effective account planning and territory mapping.
Background in Credit Control and Collections
Patrick's career includes experience at MoretonSmith, where he worked as a Credit Control Supervisor and International Collections Executive from 2014 to 2016. In this position, he contributed to a 12% increase in new client acquisition by managing renewals and maintaining an up-to-date forecast of new sales opportunities.
Education and Expertise
Patrick studied at the University Francois Rabelais, where he achieved a Bachelor's degree in Sciences de la Matiere from 2009 to 2010. He also attended the University France - Granmont, earning an Advanced Vocational Certificate in Electronics and Maths from 2006 to 2008. His educational background supports his expertise in customer account management and strategic communication.
Language Proficiency
Patrick is fluent in both English and French, which enhances his ability to communicate effectively with a diverse client base. This bilingual proficiency allows him to engage with clients across different regions and cultural backgrounds.