Pilar Bower
About Pilar Bower
Pilar Bower is a Senior Customer Success Manager at Validity Inc., with extensive experience in email marketing and customer operations across various companies. She has held significant roles at Mapp Digital, Return Path, and Red Door Interactive, focusing on optimizing client communications and email strategies.
Work at Validity
Pilar Bower has been serving as a Senior Customer Success Manager at Validity Inc. since 2019. In this role, she focuses on ensuring customer satisfaction and optimizing the use of Validity's products and services. Her responsibilities include managing client relationships and providing strategic guidance to enhance customer experiences.
Previous Experience at Mapp Digital
Before joining Validity, Pilar Bower worked at Mapp Digital from 2015 to 2018 as Senior Manager of Global Operations. In this position, she played a senior role on the Global Services and Operations team, concentrating on improving internal and external communications processes. Her work contributed to optimizing operational efficiency and client engagement.
Career at Red Door Interactive
Pilar Bower held multiple positions at Red Door Interactive from 2007 to 2014. She began as a Senior Email Marketing Strategist, where she led the Email/CRM strategy for various clients, including the California Avocado Commission and Thermador. She later served as Email Marketing Manager, further developing her expertise in email marketing and client management.
Educational Background
Pilar Bower earned a Bachelor of Science degree in Communications from the University of Miami, where she studied from 1994 to 1998. This educational foundation provided her with essential skills in communication, which she has applied throughout her career in various marketing and customer success roles.
Experience in Digital Media
Pilar Bower's career includes significant experience in digital media, having worked as a Digital Media Coordinator at Nielsen Entertainment from 2004 to 2007. In this role, she managed online ad inventory and launched promotional microsites for major events like the Academy Awards, enhancing her skills in digital marketing and project management.