Brian Glassett
About Brian Glassett
Brian Glassett serves as the Director of Account Management at Valimail, where he has worked since 2023. With over 15 years of experience in the SaaS industry, he has a strong background in sales management and customer renewals.
Work at Valimail
Brian Glassett serves as the Director of Account Management at Valimail, a position he has held since 2023. In this role, he is responsible for overseeing account management strategies and ensuring client satisfaction. His experience in managing customer relationships and renewals contributes to Valimail's objectives in the Greater Boston area.
Previous Experience in Account Management
Before joining Valimail, Brian Glassett held several positions in account management. He worked at Snyk as the Director of Account Management, Renewals & Expansion from 2022 to 2023. Prior to that, he was the Head of Global Renewals at Snyk from 2019 to 2022. His tenure at ZeroTurnaround included roles such as Sales Manager and Renewals Supervisor, where he developed expertise in managing customer renewals and driving revenue growth.
Sales and Customer Success Expertise
Brian Glassett has over 15 years of experience in sales and customer success, particularly in the SaaS industry. He has a proven track record of maintaining and growing $175 million in annual recurring revenue. His expertise includes utilizing consultative selling techniques and conducting successful sales campaigns, which have been instrumental in his career progression.
Educational Background
Brian Glassett earned a Bachelor's degree in Criminal Justice/Law Enforcement Administration from Salem State University. This educational background has provided him with a foundation in analytical skills and understanding of law enforcement, which he has applied in his professional roles.
Career Development and Internships
Brian's career began with various roles at Enterprise Rent-A-Car, where he progressed from Management Intern to Service Agent. He also interned with the Quincy Police Department. These early experiences contributed to his understanding of customer service and management, shaping his future career in account management and sales.