Jimmy Griesbach
About Jimmy Griesbach
Jimmy Griesbach is a Technical Analyst III at Valorem Reply in Kansas City, Missouri, with a background in customer service and digital marketing. He holds a Bachelor of Arts in English Language and Literature from Northwest Missouri State University and has expertise in writing and technical communication.
Current Role at Valorem Reply
Jimmy Griesbach serves as a Technical Analyst III at Valorem Reply, a position he has held since 2016. Based in the Kansas City, Missouri area, he has accumulated eight years of experience in this role. His responsibilities include analyzing technical requirements and providing solutions that enhance client interactions. Griesbach's role requires a blend of technical expertise and effective communication skills.
Previous Experience at VinSolutions
Before joining Valorem Reply, Jimmy Griesbach worked at VinSolutions in various capacities. He began as a Customer Service Specialist from 2013 to 2014, followed by a role in the Escalations Assist Team from 2015 to 2016. He also served as a CRM Product Specialist for one year from 2014 to 2015. His diverse roles at VinSolutions involved direct customer interaction and technical support, contributing to his overall professional development.
Educational Background
Jimmy Griesbach studied at Northwest Missouri State University, where he earned a Bachelor of Arts in English Language and Literature/Letters and a Bachelor of Arts & Sciences in English with a Minor in Communication. His studies spanned from 2007 to 2012, providing him with a strong foundation in both language and communication skills.
Expertise in Writing and Communication
Griesbach possesses expertise in various forms of writing, including feature articles, flash fiction, short stories, biographies, and columns. His advanced proofreading experience stems from upper-level collegiate English courses. This background enhances his ability to communicate effectively in technical environments, making him a valuable asset in his current role.
Technical Skills and Knowledge
Jimmy Griesbach is well-versed in the basics of HTML programming language and demonstrates strong technical command of software systems and client-facing web applications. His excellent computer skills complement his analytical abilities, allowing him to navigate complex technical challenges efficiently.