Kevin Mccarthy
About Kevin Mccarthy
Kevin McCarthy is a Help Desk Manager with extensive experience in the field, currently working at Zipcar since 2009 and at Eaton Vance since 2019 in Boston, Massachusetts. He studied at Harvard University and has held previous positions at Schneider Electric and Harvard Business Publishing.
Work at Zipcar
Kevin McCarthy has served as the Help Desk Manager at Zipcar since 2009. His role involves overseeing the help desk operations and ensuring efficient support for users. Based in Boston, Massachusetts, he has accumulated 15 years of experience in this position, contributing to the company's customer service and technical support initiatives.
Current Role at Eaton Vance
Since 2019, Kevin McCarthy has been the Help Desk Manager at Eaton Vance in Boston, Massachusetts. In this role, he manages help desk activities and provides support to users, leveraging his extensive experience in the field. He has been in this position for 5 years, enhancing the operational efficiency of the help desk.
Previous Experience at Schneider Electric
Prior to his current roles, Kevin McCarthy worked at Schneider Electric as the End User Services Manager from 2000 to 2005. Over the course of 5 years, he was responsible for managing user services and support, which laid the foundation for his subsequent positions in help desk management.
Experience at Harvard Business Publishing
Kevin McCarthy held the position of Help Desk Manager at Harvard Business Publishing from 2005 to 2009. During this 4-year tenure, he managed help desk operations and provided technical support, further developing his skills in user assistance and service management.
Education at Harvard University
Kevin McCarthy studied at Harvard University. His educational background has contributed to his professional development and expertise in the field of help desk management and user services.