Melanie Kramer
About Melanie Kramer
Melanie Kramer is a Lead Business System Analyst at Eaton Vance, where she has worked since 2018. She has extensive experience in business systems analysis, having previously held positions at Eaton Vance and Fidelity Investments.
Current Role and Responsibilities
Melanie Kramer serves as the Lead Business System Analyst at Eaton Vance, a position she has held since 2018. In this role, she is responsible for overseeing business systems analysis and ensuring that technology solutions align with business objectives. Her expertise in analyzing complex systems and processes contributes to the efficiency and effectiveness of operations within the organization.
Previous Experience at Eaton Vance
Before her current role, Melanie Kramer worked at Eaton Vance in various capacities. She served as a Business Systems Analyst in Investment Management from 2013 to 2016, where she focused on improving business processes and systems. Following this, she advanced to the position of Senior Business Systems Analyst, where she continued to enhance system functionalities until 2018.
Experience at Fidelity Investments
Prior to her tenure at Eaton Vance, Melanie Kramer worked at Fidelity Investments as a Senior Client Services Representative from 2007 to 2013. In this role, she provided support and service to clients, addressing their inquiries and ensuring a high level of customer satisfaction. This experience laid a foundation for her analytical skills in understanding client needs and translating them into business requirements.
Educational Background
Melanie Kramer earned her Bachelor's degree from the University of Massachusetts Amherst, where she studied from 2004 to 2007. Additionally, she attended Heidelberg University for a brief period in 2006. Her educational background has equipped her with the knowledge and skills necessary for her career in business systems analysis.