Gianni Van Den Berge
About Gianni Van Den Berge
Gianni Van Den Berge is an Operations Specialist at VanMoof, where he has worked since 2023. He has a diverse background in customer support and operations within the cycling industry, with previous roles at VanMoof and other companies in Amsterdam.
Work at VanMoof
Gianni Van Den Berge has held multiple roles at VanMoof, a company specializing in electric bicycles. He began as a Customer Support Specialist in 2022, where he worked for eight months. He then transitioned to the Key Account Team for five months. In 2023, he served as a CS Lead Specialist for five months before starting his current position as Operations Specialist in November 2023. His responsibilities include supporting riders and affiliated workshops, demonstrating his expertise in both customer support and operations within the cycling industry.
Education and Expertise
Gianni Van Den Berge studied at Groevenbeek, where he achieved a Havo degree in Economie & Maatschappij from 2009 to 2015. He furthered his education at the Amsterdam University of Applied Sciences, earning a Bachelor of Commerce in Entrepreneurship/Entrepreneurial Studies from 2016 to 2021. His academic background provides a foundation for his roles in operations and customer support, particularly in the cycling sector.
Background in Customer Support and Operations
Gianni Van Den Berge has a diverse background that includes significant experience in customer support and operations. His roles at VanMoof have allowed him to develop skills in managing customer relationships and operational processes. Prior to his time at VanMoof, he worked as a Donateur werver at Credo fundraising BV and as a Barista at Coffeecompany, where he honed his customer service skills.
Previous Work Experience
Before joining VanMoof, Gianni Van Den Berge held various positions that contributed to his professional development. He worked as a Runner at Hannekes Boom in 2018 and completed a marketing and sales internship at Bier&cO in 2019. In 2021, he served as a Graduate Intern at WANDLER. These roles provided him with a broad range of experiences in customer-facing positions and operational tasks.