Joppe Groot
About Joppe Groot
Joppe Groot is a Continuous Improvement Specialist currently working at VanMoof in Amsterdam. He has a diverse background in customer care, business development, and marketing, with previous roles at companies such as IQ Creative B.V., Livecom, and Groot Schoenen.
Current Role at VanMoof
Joppe Groot currently serves as a Continuous Improvement Specialist at VanMoof, a position he has held since 2023. In this role, he focuses on enhancing operational processes and improving customer experiences. His work is based in Amsterdam, Noord-Holland, Nederland, where he applies his expertise to drive efficiency and effectiveness within the organization.
Previous Experience at VanMoof
Prior to his current role, Joppe Groot worked at VanMoof in various capacities. He served as a Teamlead Support from 2021 to 2023, overseeing customer support operations. He also worked as a Technical Customer Care Specialist from 2020 to 2021, where he addressed technical inquiries and provided solutions to customers. His tenure at VanMoof has contributed to his understanding of customer service and technical support.
Work History in Marketing and Business Development
Joppe Groot has a diverse work history that includes roles in marketing and business development. He began his career as a Stagiair Marketing at IQ Creative B.V. in Amsterdam from 2010 to 2011. He later worked in business development at Livecom from 2012 to 2013 and at Casengo from 2012 to 2015. These roles have equipped him with skills in market analysis and strategic planning.
Educational Background
Joppe Groot studied at Inholland University of Applied Sciences, where he earned a degree in Small Business & Retail Management from 2009 to 2016. He also completed his secondary education at Bonhoeffer College, achieving Havo from 2000 to 2005. His educational background has provided him with a solid foundation in business principles and management.
Entrepreneurial Experience
From 2007 to 2019, Joppe Groot was an entrepreneur at Groot Schoenen, where he managed business operations for twelve years. This experience allowed him to develop skills in business management, customer relations, and operational efficiency, contributing to his overall professional development.