Kelly Staelens
About Kelly Staelens
Kelly Staelens is an Account Manager at VanMoof, where she has worked since 2021. She has a diverse background in e-commerce, sales, and digital marketing, with previous roles at companies such as Richemont, DECATHLON FRANCE, and Expedia Group.
Work at VanMoof
Kelly Staelens has been serving as an Account Manager at VanMoof since 2021. In this role, she resolves partner inquiries by investigating issues and developing solutions, which contributes to management recommendations. She is responsible for onboarding and training partners on VanMoof products, systems, and tools. Kelly has implemented Test Rides in target cities to boost local sales for VanMoof. Additionally, she has developed a network of Certified Workshops across Europe to enhance proximity support for VanMoof riders. Her focus includes identifying business opportunities in targeted markets such as France, BENELUX, and the Nordics.
Previous Experience in E-commerce and Retail
Prior to her role at VanMoof, Kelly Staelens worked as an E-commerce Ambassador at Richemont from 2019 to 2020 for nine months in Amsterdam. She also held the position of Area Manager - Team Sports at DECATHLON FRANCE in 2018 for four months in the Région de Toulouse. Earlier in her career, she worked as a Sales Employee at E. Leclerc for one month in 2015. Additionally, she served as a Credit Collector Analyst at Expedia Group from 2018 to 2019 for eleven months in Amsterdam.
Education and Expertise
Kelly Staelens completed her Baccalauréat scientifique at Lycée Louis Davier from 2009 to 2012. She then pursued higher education at Université de Bourgogne, where she earned a Bachelor's degree in Applied Foreign Languages, studying English and Spanish from 2012 to 2015. Following this, she obtained a Master's degree in International Management and Development from Université de Franche-Comté from 2015 to 2017. This educational background has equipped her with the skills necessary for her roles in account management and digital marketing.
Experience in Digital Marketing
In 2017, Kelly Staelens worked as a Digital Marketing Assistant at Etailers Ecommerce S.L. for five months in Barcelona. This role contributed to her understanding of digital marketing strategies and practices, which she later applied in her various positions, including her current role at VanMoof. Her experience in digital marketing complements her account management skills, allowing her to effectively engage with partners and enhance sales initiatives.