Mortis Mohamadi
About Mortis Mohamadi
Mortis Mohamadi is a Customer Support Specialist based in Amsterdam, Netherlands, with a background in International Business and Law. He has over two years of experience in customer support and previously worked as a receptionist at Vondel Hotels for four years.
Work at VanMoof
Mortis Mohamadi has been employed at VanMoof as a Customer Support Specialist since 2021. In this role, he contributes to the company's commitment to providing high-quality customer service. His responsibilities include assisting customers with inquiries and resolving issues related to VanMoof's products and services. His experience in the customer support field, which spans over two years, enhances his ability to effectively address customer needs.
Education and Expertise
Mortis Mohamadi holds a Bachelor's degree in International Business from the Amsterdam University of Applied Sciences, where he studied for one year from 2019 to 2020. He also obtained a licentiate's degree in Law from Azad College of Ahwaz, completing his studies from 2010 to 2013. Additionally, he studied Dutch language at Nedles in 2017, achieving a B1 level after 11 months of study. His educational background supports his multilingual capabilities and customer support expertise.
Background in Hospitality
Before transitioning to customer support, Mortis Mohamadi worked as a Receptionist at Vondel Hotels in Amsterdam from 2017 to 2021. This four-year experience in the hospitality industry provided him with valuable skills in customer interaction and service. His time in hospitality laid the foundation for his subsequent role in customer support, where he applies his knowledge of client relations.
Multilingual Skills
Mortis Mohamadi possesses multilingual skills, including proficiency in Dutch. His ability to communicate in multiple languages enhances his effectiveness in customer support, allowing him to assist a diverse range of clients. This skill set is particularly beneficial in a multicultural environment like Amsterdam, where he currently works.