Rebecca Seferian
About Rebecca Seferian
Rebecca Seferian is a Senior Customer Support Supervisor at VanMoof, with a background in acting and comedy that informs her customer service approach. She has worked in various roles across the entertainment and customer support industries since 2012.
Work at VanMoof
Rebecca Seferian has been employed at VanMoof as a Senior Customer Support Supervisor since 2019. In this role, she applies her extensive experience in customer support to enhance the overall customer experience. Her responsibilities include developing organized and innovative strategies to address customer needs effectively. She utilizes her background in acting and comedy to improve customer interactions, ensuring that support experiences are both engaging and effective.
Current Role at BMG Talent
Since 2020, Rebecca Seferian has been working at BMG Talent as an Actor and Voice Over Artist. In these roles, she leverages her skills in performance and voice modulation to deliver compelling audio and visual content. Her work in the entertainment industry complements her customer support expertise, allowing her to connect with diverse audiences through her artistic talents.
Previous Experience in Customer Support
Rebecca has a background in customer support, having worked as a PX Agent at Kabam from 2014 to 2015. In this position, she gained valuable experience in handling customer inquiries and resolving issues. Her ability to combine her customer service skills with her creative background has allowed her to develop effective solutions in her subsequent roles.
Education and Expertise
Rebecca Seferian studied Theatre and Dance at The University of Texas at Austin, where she earned a Bachelor of Arts (B.A.) from 2010 to 2012. She also studied Art History at Wheaton College (MA) from 2007 to 2009. Her educational background in the arts has equipped her with skills in sketch writing and comedy, which she integrates into her customer support strategies.
Diverse Work History
Rebecca has held various positions across different industries, including roles as a Musician at Curated Care, Inc from 2017 to 2019, and as a Freelance Makeup Artist from 2016 to 2021. She also worked as a Nanny in 2018 and served as an Administrative Coordinator and Office Manager at Roman and Williams Buildings and Interiors. This diverse work history has contributed to her adaptable skill set and ability to engage with clients in multiple contexts.