Andressa Lima
About Andressa Lima
Andressa Lima serves as the Global Director of Customer Success and Strategic Partners at VANTIQ, a position she has held since 2020. With a background that includes roles at Apple, Tableau Software, and Hayes Software Systems, she has extensive experience in customer success and strategic partnerships.
Work at Vantiq
Andressa Lima serves as the Global Director of Customer Success and Strategic Partners at Vantiq. She has held this position since 2020, contributing to the company's efforts in enhancing customer relationships and developing strategic partnerships. Her role involves overseeing customer success initiatives and ensuring that clients receive optimal value from Vantiq's solutions.
Previous Experience at Apple
Before joining Vantiq, Andressa Lima worked at Apple as a Business Account Manager from 2011 to 2014. During her three years in this role, she was based in Austin, Texas. Her responsibilities included managing business accounts and fostering relationships with clients to drive sales and customer satisfaction.
Career at Hayes Software Systems
Andressa Lima was the Director of Customer Success at Hayes Software Systems from 2018 to 2020. In this position, she focused on enhancing customer experiences and ensuring the successful implementation of software solutions. Her leadership contributed to the company's customer retention and satisfaction rates.
Experience at Tableau Software
From 2014 to 2018, Andressa Lima worked at Tableau Software as a Team Lead in Customer Success. Based in the Austin, Texas area, she was responsible for guiding a team to support customers effectively and ensure they maximized the use of Tableau's analytics products.
Background in Insurance
Andressa Lima began her career as an Insurance Public Adjuster at Five Star Claims Adjusting, where she worked from 2009 to 2011 in the Miami/Fort Lauderdale area. This role involved advocating for policyholders and managing claims to ensure fair settlements.