Miles Heckendorn
About Miles Heckendorn
Miles Heckendorn is a Customer Technical Support Manager at Varjo, bringing extensive experience in technical support and film production. He has worked in various roles related to virtual reality and video production, showcasing his expertise in consumer electronics and technical skills.
Work at Varjo
Currently, Miles Heckendorn serves as the Customer Technical Support Manager at Varjo, a position he has held since 2022. Prior to this role, he worked as a Senior Technical Support Specialist for North America from 2018 to 2022. In these positions, he has focused on providing technical support and solutions to customers, leveraging his extensive experience in consumer electronics and virtual reality technology.
Previous Experience in Technical Support
Miles Heckendorn has a diverse background in technical support roles. He worked at Nokia Technologies as a Nokia OZO Senior Virtual Reality Sales Support Engineer from 2016 to 2017. His experience also includes a freelance role as a VR Camera Operator for Nokia Technologies in 2015. These positions have contributed to his expertise in consumer electronics and technical support.
Background in Film Production
Miles has a strong foundation in film production and cinematography. He worked as a Director of Photography at Catapult Film from 2006 to 2013, where he gained significant experience in visual storytelling. Additionally, he held the same position as a freelance video professional from 2013 to 2015. This background highlights his blend of technical and creative skills in the film industry.
Education and Expertise
Miles Heckendorn earned a Bachelor’s Degree in Mass Communication/Media Studies from East Carolina University, where he studied from 1992 to 1996. His education has provided him with a solid understanding of media and communication, which complements his technical expertise in consumer electronics and virtual reality.