Buddy Fricke
About Buddy Fricke
Buddy Fricke is a Customer Success Manager with extensive experience in technical support and service delivery. He has held positions at notable companies such as Microsoft, Microstrategy, and CGI, and currently works at Vbrick Systems, Inc.
Current Role at Vbrick Systems, Inc.
Buddy Fricke serves as a Customer Success Manager at Vbrick Systems, Inc. since 2018. In this role, he focuses on ensuring customer satisfaction and success through effective management of client relationships and support services. His tenure at Vbrick has spanned six years, during which he has contributed to enhancing customer engagement and optimizing service delivery.
Experience at CGI
Since 2020, Buddy Fricke has held the position of Cyber Security Senior Consultant and Service Delivery Manager at CGI in Montréal, Quebec, Canada. His responsibilities include overseeing service delivery related to cybersecurity solutions, ensuring that client needs are met effectively. This role builds on his extensive background in technical support and account management.
Previous Employment at Microstrategy
Buddy Fricke worked at Microstrategy as a Technical Account Manager from 2017 to 2018. During his one-year tenure in Tysons Corner, Virginia, he was responsible for managing technical accounts and providing support to clients, contributing to their overall satisfaction with Microstrategy's services.
Background with Microsoft
Prior to his roles at Microstrategy and Vbrick, Buddy Fricke was employed at Microsoft from 2014 to 2017 as a Senior Support Engineer and Quality Assurance professional. His three years in Redmond, Washington, involved providing technical support and ensuring quality standards for Microsoft products.
Experience at Parature
Buddy Fricke began his career in technical support at Parature, where he served as a Senior Support Engineer from 2012 to 2014. His two-year experience in Reston, Virginia, involved assisting clients with technical issues and ensuring effective use of Parature's customer support software.