John Beltrane
About John Beltrane
John Beltrane is a Senior Manager of Customer Success at Vbrick, where he has worked since 2024 after holding various roles at the company since 2021. He has extensive experience in customer success and account management, having previously worked at iContact and ExecVision.
Current Role at Vbrick
John Beltrane currently holds the position of Senior Manager, Customer Success at Vbrick. He has been in this role since 2024, contributing to the company's efforts in enhancing customer satisfaction and success. His responsibilities include overseeing customer success initiatives and ensuring that clients achieve their desired outcomes through Vbrick's solutions.
Previous Experience at Vbrick
Prior to his current role, John Beltrane served as the Senior Customer Success Manager at Vbrick from 2020 to 2021. He was responsible for managing customer relationships and driving customer engagement. Following this, he worked as the Manager, Customer Success from 2021 to 2024, where he focused on developing strategies to improve customer retention and satisfaction.
Professional Background in Customer Success
John Beltrane has extensive experience in customer success roles across various organizations. He worked as an Enterprise Customer Success Manager at ExecVision from 2019 to 2020. Before that, he held multiple positions at iContact, including Team Lead - Account Managers from 2015 to 2019 and Senior Account Manager from 2012 to 2015. His background includes managing teams and enhancing customer relationships.
Education and Academic Background
John Beltrane earned a Bachelor of Science degree in Kinesiology, specializing in Sport and Recreation Management, from James Madison University. He attended the university from 2006 to 2010, where he developed foundational knowledge that supports his career in customer success and management.
Early Career Experience
Before his roles in customer success, John Beltrane worked as a Senior Sales Executive at Vocus from 2010 to 2012. This position provided him with sales experience that complements his customer success expertise. His early career also included a role as Team Lead - Account Managers at iContact, where he developed skills in team leadership and account management.