Marcia O'neill
About Marcia O'neill
Marcia O'Neill serves as the Manager of Sales Administration at VBrick Systems, where she has worked since 2003. She specializes in Salesforce.com management and collaborates with various departments to enhance process execution and product sales support.
Work at Vbrick
Marcia O'Neill has been employed at VBrick Systems since 2003, serving as the Manager of Sales Administration for 21 years. In her role, she collaborates with various departments, including Finance, Contracts, Sales, Marketing, and Operations, to ensure seamless operations and communication across the organization. Her responsibilities encompass managing technical, training, and reporting aspects of Salesforce.com for a 100-user organization.
Salesforce.com Expertise
Marcia O'Neill possesses over 7 years of experience as a Salesforce.com Administrator. She has expert knowledge in process execution and product sales support, which enhances the efficiency of sales operations. Her proficiency in Salesforce.com has been instrumental in managing the technical elements required for effective sales administration.
CRM System Implementation
Marcia O'Neill led the implementation of a new Customer Relationship Management (CRM) system at VBrick, transitioning from Pivotal to Salesforce.com. This project involved coordinating with various teams to ensure a smooth transition and effective integration of the new system into existing workflows.
Collaboration Across Departments
In her role at VBrick, Marcia O'Neill collaborates extensively with multiple departments. This collaboration is vital for aligning sales strategies with organizational goals and ensuring that all teams work cohesively towards common objectives. Her ability to work across departments contributes to the overall success of the sales administration function.