Will Howard
About Will Howard
Will Howard is a 2nd Line Support Consultant with extensive experience in developing support tools for Vendor Management Systems. He has worked in various roles across the UK and the US, demonstrating expertise in web development and operational efficiency.
Work at VectorVMS
Will Howard has been employed at VectorVMS as a 2nd Line Support Consultant since 2018. In this role, he focuses on providing technical support and solutions to enhance the efficiency of vendor management systems. His responsibilities include troubleshooting issues, managing support requests, and ensuring optimal system performance for clients.
Previous Employment Experience
Prior to his current position, Will Howard worked at several organizations. He served as a Multi Skilled Operator at Aktrion Print from 2015 to 2016. He was a Team Leader at Mitchells & Butlers for 10 months in 2012-2013. Additionally, he worked as a 2nd Line Support Consultant at Peoplefluent in 2018 and as an IT Support and Web Design Technician at Allendale Group from 2016 to 2018. His early career included a role as an IT Support Analyst at Tricostar Software Ltd from 2013 to 2015.
Education and Expertise
Will Howard studied Software Development at Hertford Regional College from 2010 to 2012. He also attended Goffs Secondary School from 2003 to 2009. He possesses expertise in developing support tools for Vendor Management Systems, with a focus on improving operational efficiency. His technical skills include extensive experience with Microsoft SQL Server and proficiency in JavaScript libraries such as DataTables.js, Dragula.js, and Chart.js.
Technical Skills and Tools
Will Howard has developed a VMS Dashboard System that includes charting and reporting functionality, aimed at enhancing the efficiency of support teams. He is experienced in managing and supporting eCommerce platforms, specifically Magento 1.9 and Magento M2E extension. His technical background supports his role in providing effective solutions in the IT support landscape.