Aleksey Petrov
About Aleksey Petrov
Aleksey Petrov is a Customer Support Engineer at Veeam Software, where he has worked since 2022. He has a background in technical maintenance of aircraft and engines, and has held various IT roles, demonstrating strong project management skills and a focus on improving operational efficiency.
Current Role as Customer Support Engineer
Aleksey Petrov currently serves as a Customer Support Engineer at Veeam Software, a position he has held since 2022. In this role, he is responsible for providing technical support and assistance to customers, ensuring their needs are met efficiently. His experience in this position builds on his previous role as a Junior Customer Support Engineer at the same company, where he worked from 2018 to 2022.
Experience at Veeam Software
During his tenure at Veeam Software, Aleksey Petrov developed internal documentation and instructions aimed at streamlining equipment turnover management. He also automated IT tasks to enhance routine operations efficiency. His contributions included leading a project that improved the company's information security and improving the cable system to meet international standards.
Education and Technical Expertise
Aleksey Petrov studied at Saint Petersburg State University of Civil Aviation, where he focused on Technical Maintenance of Aircraft and Engines, earning a Specialist degree from 2006 to 2011. He also attended the Republican Lyceum Boarding, achieving a Certificate of Secondary Complete General Education in Mathematics from 2004 to 2006. His foundational education includes time at Gymnasium School #8, where he studied Mathematics and obtained an incomplete secondary general education from 1996 to 2004.
Previous Work Experience
Before joining Veeam Software, Aleksey Petrov worked at Ulmart as a Technical Support Tier 2 from 2011 to 2016. He then transitioned to FK Puls, a Russian pharmaceutical distributor, where he served as a Senior System Administrator for one year in 2016. Throughout these roles, he coordinated various IT projects, demonstrating strong project management skills.