Anna Lanskaya
About Anna Lanskaya
Anna Lanskaya is a Junior Customer Support Representative at Veeam Software in St Petersburg, Russia, where she has worked since 2021. She has a diverse background in customer support, sales, and marketing, with experience at various international companies.
Work at Veeam Software
Anna Lanskaya has been employed at Veeam Software since 2021 as a Junior Customer Support Representative specializing in French. In this role, she provides assistance and support to French-speaking customers, ensuring their inquiries and issues are addressed effectively. Prior to her current position, she served as a Trainee Junior Customer Support Engineer at Veeam Software for six months in 2021, where she gained foundational experience in customer support.
Previous Employment Experience
Before joining Veeam Software, Anna worked at several organizations. She was a Sales Development Representative for France at Netwrix Corporation from 2017 to 2019. Additionally, she held various roles, including Category Management Assistant at L'Oréal in 2013, Retail Coordinator at The KASE Worldwide in 2015, and Sales Manager EMEA at STC Group from 2019 to 2021. Her diverse experience spans multiple industries, including cosmetics, retail, and technology.
Education and Expertise
Anna Lanskaya holds multiple master's degrees in relevant fields. She studied Marketing and Commercialization of Consumer Goods at Université Jean Moulin (Lyon III) from 2012 to 2013. She also completed a Master 2 in Management of Enterprise at Russian State University of Trade and Economics from 2008 to 2013. Additionally, she studied International Brand Management at KEDGE Business School and Management en Innovation Design et Luxe at Université Paris-Est Marne-la-Vallée, both achieving Master 2 status. This educational background equips her with a strong foundation in marketing and management.
Career in the Luxury Sector
Anna has experience in the luxury sector, having worked as a Luxury Leather Goods Adviser for Christian Dior Couture at Galeries Lafayette in 2013. She also served as a Commercial Assistant for Shiseido in Duty Free across Europe, the Middle East, Russia, and North Africa in 2013. These roles contributed to her understanding of high-end consumer goods and customer service in a luxury retail environment.