Carlos A Lopez
About Carlos A Lopez
Carlos A Lopez is a Customer Success Representative at Veeam Software, with previous experience as an Account Manager Team Lead at E.A. BERG ASSOCIATES and Head Teller at Citi.
Work at Veeam Software
Carlos A Lopez has been employed at Veeam Software as a Customer Success Representative since 2022. In this role, he focuses on ensuring customer satisfaction and fostering strong relationships with clients. His responsibilities include addressing customer inquiries, providing support, and facilitating the successful use of Veeam's software solutions.
Previous Experience at Citi
Before joining Veeam Software, Carlos worked at Citi as a Head Teller from 2010 to 2013. During his three years in this position in Long Island City, NY, he managed daily banking operations, supervised staff, and ensured compliance with banking regulations. His experience at Citi provided him with a solid foundation in customer service and financial management.
Experience at E.A. Berg Associates
Carlos served as the Account Manager Team Lead at E.A. Berg Associates from 2013 to 2019. Over the course of six years, he led a team responsible for managing client accounts and ensuring service delivery. His role involved coordinating with various departments to meet client needs and enhance overall satisfaction.
Role at Entertainment Partners
Carlos briefly worked as an Assistant Paymaster at Entertainment Partners from 2019 to 2020. In this role, he was responsible for payroll processing and financial administration in Atlanta, Georgia. His experience in this position contributed to his expertise in financial operations.
Education at John Jay College (CUNY)
Carlos has been studying at John Jay College of Criminal Justice (CUNY) since 2007. His academic pursuits have provided him with knowledge and skills relevant to his career in customer service and financial management. The education he is receiving at John Jay College supports his professional development.