Elena Vishina
About Elena Vishina
Elena Vishina is a Team Leader at Veeam Software, where she has worked since 2019. She has extensive experience in customer support roles within the company and previously worked in IT support at Danone.
Current Role at Veeam Software
Elena Vishina currently serves as a Team Leader at Veeam Software, a position she has held since 2019. Her role involves overseeing team operations and ensuring effective customer support services. She works in Saint Petersburg, St. Petersburg, Russia, contributing to the company's mission of providing reliable data protection solutions.
Previous Experience at Veeam Software
Elena Vishina has extensive experience at Veeam Software, where she held multiple positions. She began as a Trainee Customer Support Engineer in 2017 for four months, then progressed to Junior Customer Support Engineer from 2017 to 2018 for one year. Following this, she worked as a Customer Support Engineer, Tier 1 for two months in 2018, and later as a Senior Customer Support Engineer, Tier 1 for three months in 2019.
Experience at Danone
Prior to her tenure at Veeam Software, Elena Vishina worked at Danone as an IT Support Engineer in 2016. She was employed for three months in Moscow, Moscow City, Russia. This role provided her with foundational experience in IT support and customer service.
Educational Background
Elena Vishina studied at the Finance University under the Government of the Russian Federation from 2004 to 2009. This five-year program equipped her with knowledge in finance and related fields, contributing to her professional development.