Eric Lyles
About Eric Lyles
Eric Lyles serves as the Senior Director of Americas Renewal Sales and Customer Success at Veeam Software, where he has worked since 2017. He has a strong background in sales and operations, with previous roles at N3, TeleNet Marketing Solutions, and Relus Technologies.
Work at Veeam Software
Eric Lyles has been with Veeam Software since 2017, initially serving as Inside Sales Manager for Renewals. He progressed to Director of Americas Renewal Sales in 2018 and currently holds the position of Senior Director of Americas Renewal Sales and Customer Success, a role he has occupied since 2021. In his current capacity, he provides strategic leadership and operational excellence for the Americas Renewals Team. Lyles has a consistent track record of overachievement in renewals, focusing on up-selling and cross-selling to enhance customer success.
Previous Experience in Sales and Marketing
Before joining Veeam Software, Eric Lyles worked at N3 as Campaign Manager from 2015 to 2017. His earlier roles include Operations Manager and Resource Development Manager at TeleNet Marketing Solutions from 2008 to 2014. He also served as Network Product Manager at Relus Technologies for one year in 2014. In these positions, he developed programs and processes that yielded a strong return on investment for both the company and its channel partners.
Education and Expertise
Eric Lyles studied at The University of Georgia from 2002 to 2008, where he earned a degree in Consumer Economics. He also attended TCCHS. His educational background provides a foundation for his expertise in sales, customer success, and operational leadership within the technology sector.
Background
Eric Lyles is based in Alpharetta, Georgia. His career spans various roles in sales and marketing, with a focus on renewals and customer success. He has built a reputation for developing effective strategies that drive business growth and enhance customer relationships.