Glenn Davis
About Glenn Davis
Glenn Davis is a Junior Customer Support Engineer at Veeam Software, where he has worked since 2020. He is a certified IT professional known for his communication skills and effective troubleshooting in technical environments.
Work at Veeam Software
Glenn Davis has been employed at Veeam Software as a Junior Customer Support Engineer since 2020. In this role, he provides technical assistance and support to customers, utilizing his skills in troubleshooting and communication. His experience at Veeam has allowed him to develop a strong understanding of customer needs and enhance the overall customer experience.
Previous Employment Experience
Prior to joining Veeam Software, Glenn Davis worked at Amazon as a Datacenter Technician for four months in 2020 in Dublin, Ohio. He also served as Level One Technical Support at Ascena Retail Group, Inc. from 2015 to 2016 for five months in Pataskala, Ohio. Additionally, he worked as a System Specialist at The Ohio State University from 2017 to 2020 for three years in Columbus, Ohio.
Education and Expertise
Glenn Davis studied at My Computer Career, where he achieved a degree in Information Technology from 2016 to 2017. His education has equipped him with the foundational knowledge necessary for his roles in technical support and customer service. He is recognized as a certified IT professional, demonstrating his commitment to the field.
Communication and Troubleshooting Skills
Glenn Davis is acknowledged for his strengths in communication and successful troubleshooting in technical environments. His ability to articulate complex information in an easy-to-understand manner has been recognized throughout his employment. This skill set is essential in his current role, where effective communication enhances customer satisfaction.
Work Ethic and Recognition
Glenn Davis possesses a strong work ethic, which has been acknowledged in both his employment and academic experiences. His dedication to his work and commitment to excellence contribute to his effectiveness in technical support roles.