Jenny Ren
About Jenny Ren
Jenny Ren is a Customer Support Engineer with prior experience as a Senior Analyst at Emc from 2015 to 2018. She holds a Master's degree from Tongji University and studied at Tohoku University for one year.
Work at Veeam Software
Jenny Ren currently holds the position of Customer Support Engineer at Veeam Software. In this role, she is responsible for providing technical assistance and support to customers, ensuring their needs are met effectively. Her experience in customer support allows her to address complex issues and facilitate solutions that enhance customer satisfaction.
Previous Experience at EMC
Prior to her role at Veeam Software, Jenny Ren worked at EMC as a Senior Analyst from 2015 to 2018. During her three years at the company, located in Hopkinton, Massachusetts, she focused on analyzing customer needs and providing insights to improve service delivery. Her tenure at EMC contributed to her expertise in technical analysis and customer support.
Education and Expertise
Jenny Ren studied at Tongji University, where she achieved a Master's degree from 2008 to 2015. Following this, she attended Tohoku University for one year in 2014, furthering her education and expertise in her field. This academic background supports her technical skills and understanding of customer support dynamics.
Background
Jenny Ren has a solid educational foundation and professional experience in customer support and technical analysis. Her background includes significant time spent at reputable institutions and organizations, which has shaped her career in the technology sector. This combination of education and experience informs her approach to customer service and technical problem-solving.