Melissa Elston
About Melissa Elston
Melissa Elston is a sales professional in the ISR Commercial Division at Veeam Software, with over 15 years of experience in client support and a focus on exceptional customer service. She has a background in technology and analytics, having previously worked at CareerBuilder and American Express, and holds degrees in Criminal Justice and Organizational Leadership.
Current Role at Veeam Software
Melissa Elston currently holds the position of Sales in the ISR Commercial Division at Veeam Software. She has been with the company since 2019, contributing to the organization for over five years. In her role, she focuses on leveraging technology and analytics to enhance business outcomes for clients. Her experience in sales and client support is instrumental in driving growth and maintaining customer relationships.
Previous Experience at CareerBuilder
Before joining Veeam Software, Melissa Elston worked at CareerBuilder as a SaaS Growth Partner from 2012 to 2019. During her seven years there, she was recognized for her ability to identify strategic opportunities and collaborate with decision-makers to create effective problem-solving solutions. This role allowed her to deepen her expertise in client support and sales strategies.
Background in Client Support and Business Development
Melissa Elston has over 15 years of experience in client support, emphasizing exceptional customer service and relationship building. She previously worked at American Express as a Specialist in Business Development and Central Region for one year. This experience further solidified her skills in managing client relationships and developing business strategies.
Educational Background
Melissa Elston studied at Harper College, where she earned an Associate's degree in Criminal Justice and Forensics from 2007 to 2008. She later attended Roosevelt University, achieving a Bachelor's degree in Organizational Leadership in 2009. Her educational background supports her professional focus on process optimization and client engagement.
Specialization in Process Optimization
Melissa Elston specializes in process optimization, utilizing Lean Methodologies to improve efficiency and effectiveness in business operations. Her approach includes leveraging technology and analytics to drive better outcomes for clients, ensuring that her strategies are data-driven and results-oriented.