Mihai Alexandru
About Mihai Alexandru
Mihai Alexandru is a Customer Support Engineer with extensive experience in technical support roles. He has worked at Microsoft and currently serves at Veeam Software since 2017.
Work at Veeam Software
Mihai Alexandru has been employed at Veeam Software since 2017, serving as a Customer Support Engineer. In this role, he is responsible for providing technical assistance and support to customers, ensuring their issues are resolved efficiently. His experience in customer support contributes to the overall satisfaction of Veeam's clients, as he leverages his technical knowledge to address various challenges.
Previous Experience at Microsoft
Prior to his current position, Mihai Alexandru worked at Microsoft in various roles. He served as a Support Engineer from 2011 to 2014, where he gained foundational experience in customer support. Following this, he advanced to the role of Support Escalation Engineer from 2014 to 2016 in Redmond, Washington. In this position, he handled more complex customer issues, enhancing his technical skills and problem-solving abilities.
Education at Technical University Cluj Napoca
Mihai Alexandru studied at the Technical University of Cluj Napoca from 2005 to 2010. His education provided him with a solid foundation in technical knowledge and skills, which he has applied throughout his career in customer support and engineering roles. The university experience contributed to his professional development and prepared him for the challenges in the tech industry.
Career Timeline
Mihai Alexandru has a structured career timeline that reflects his growth in the technology sector. He began his career at Microsoft in 2011 and transitioned through various roles until 2016. In 2017, he joined Veeam Software, where he continues to work as a Customer Support Engineer. His career spans over a decade, showcasing his commitment to the field.