Oana Canila
About Oana Canila
Oana Canila is a Customer Success Account Manager at Veeam Software, with a background in customer success and sales roles at Oracle and HP. She holds a Master's degree in Business Administration and a Bachelor's degree in International Relations from universities in Bucharest, Romania.
Current Role at Veeam Software
Oana Canila serves as a Customer Success Account Manager at Veeam Software. She has held this position since 2022 in Bucharest, Romania. In her role, she focuses on ensuring customer satisfaction and optimizing the use of Veeam's products and services. Her responsibilities include managing customer accounts, addressing client needs, and fostering long-term relationships to enhance customer loyalty.
Previous Experience at Oracle
Oana Canila worked at Oracle in various roles from 2016 to 2021. Initially, she served as a Business Proposal Representative for one year in Bucharest from 2016 to 2017. Following this, she transitioned to the role of Sales Fulfilment Representative, where she worked for four years until 2021. Her experience at Oracle provided her with a solid foundation in sales processes and customer engagement.
Experience at Veeam Software
Before her current role, Oana Canila worked at Veeam Software as a Customer Success Representative from 2021 to 2022 for eight months. In this position, she contributed to customer support and engagement initiatives, helping clients maximize the value of their Veeam solutions. This experience paved the way for her advancement to the Customer Success Account Manager role.
Educational Background
Oana Canila has a diverse educational background. She studied at the University Hyperion Bucharest, where she earned a University Degree in Management. Additionally, she pursued a Master's degree in Business Administration at the University of Bucharest from 2020 to 2022. Earlier, she studied International Relations and European Studies at the University of Bucharest from 2005 to 2008. This academic foundation supports her professional roles in customer success and management.
Previous Role at HP
Prior to her tenure at Oracle, Oana Canila worked as a Financial Claims Analyst at HP from 2015 to 2016 for one year in Bucharest. In this role, she was responsible for analyzing financial claims and ensuring compliance with company policies. This experience contributed to her analytical skills and understanding of financial processes.