Sandesh Sampangi
About Sandesh Sampangi
Sandesh Sampangi serves as the Team Lead for Cloud Support at Veeam Software, where he has worked since 2020. He has a background in Information Technology, holding a Master's degree from Queensland University of Technology, and has extensive experience in cloud support roles within the company since 2015.
Current Role at Veeam Software
Sandesh Sampangi serves as the Team Lead for Cloud Support at Veeam Software, a position he has held since 2020. In this role, he oversees the cloud support team, ensuring efficient service delivery and support for cloud-related issues. His responsibilities include managing team performance, addressing escalated customer concerns, and implementing strategies to improve support processes. His leadership contributes to the overall effectiveness of the cloud support operations within the organization.
Previous Experience at Veeam Software
Sandesh Sampangi has extensive experience at Veeam Software, having worked in various roles since 2015. He began as a Technical Support Engineer from 2015 to 2017, followed by a position as a Cloud Support Engineer from 2017 to 2018. He then advanced to Tier 2 Cloud Support Engineer from 2018 to 2020. This progression reflects his growing expertise in cloud technologies and support, culminating in his current leadership role.
Education and Expertise
Sandesh Sampangi earned a Master's degree in Information Technology from Queensland University of Technology (QUT) in Australia, completing his studies from 2011 to 2012. His academic background provides a strong foundation for his technical skills and knowledge in the field of information technology. He specializes in integrating new technologies into ICT infrastructure, aiming to boost productivity and enhance existing systems.
Skills and Competencies
Sandesh Sampangi possesses strong problem-solving skills and analytical capabilities. He has a proven track record of delivering complex solutions to business stakeholders, demonstrating his ability to address challenging technical issues effectively. His expertise in cloud support and technology integration positions him as a valuable asset in the ICT sector.