Girisha Jain
About Girisha Jain
Girisha Jain serves as the Retention & Customer Success Lead at Veera Health, bringing over a decade of experience in sales, marketing, and customer service. Previously, Jain held key positions at companies such as Zomato, Deutsche Bank, and Vedantu, specializing in customer retention and exceptional service delivery.
Current Role at Veera Health
Girisha Jain serves as the Retention & Customer Success Lead at Veera Health, a position held since 2022. In this role, he focuses on enhancing customer retention and fostering repeat business through exceptional customer service. He employs both offline and online channels to engage with customers and improve business metrics. His expertise in customer success is integral to the company's strategy in maintaining strong customer relationships.
Previous Experience at Zomato Media Private Limited
Prior to his current role, Girisha Jain worked at Zomato Media Private Limited as a Key Account Manager from 2016 to 2019. During his tenure, he operated in the Jaipur Area, India, where he managed key client accounts and contributed to the company's customer engagement strategies. His experience in this role helped him develop skills in client relationship management and customer satisfaction.
Professional Background in Banking and Sales
Girisha Jain began his career as a Business Analyst at Deutsche Bank from 2011 to 2013. He then transitioned to GENPACT, where he served as a Senior Sales Trainer from 2013 to 2016. Following this, he took on the role of Manager of Customer Success at dineout.co.in from 2019 to 2020, and later worked as Team Lead - Sales at Vedantu from 2020 to 2022. This diverse background in banking, sales, and customer success has equipped him with a comprehensive understanding of customer dynamics.
Education and Academic Background
Girisha Jain completed his senior secondary education at Maharaja Sawai Man Singh Vidyalaya, where he studied from 2009 to 2010. He also attended Sawai Mansingh Vidyalaya. His educational background laid the foundation for his career in sales, marketing, and customer service, contributing to his ability to adapt to various roles in the industry.
Expertise in Customer Retention and Marketing
With over a decade of experience, Girisha Jain specializes in improving customer retention and repeat business through exceptional customer service. His focus on dynamic marketing trends and strategic marketing solutions enables him to effectively enhance customer engagement and satisfaction. His skill set includes utilizing various channels to reach customers and optimize business performance.