Tyler Duffee
About Tyler Duffee
Tyler Duffee is a Customer Care Manager at Velocity Micro, where he has worked since 2017. He has a background in customer service and management, with previous roles at Loomis, Vector Security, and Middle Tennessee State University.
Current Role at Velocity Micro
Tyler Duffee serves as the Customer Care Manager at Velocity Micro, a position he has held since 2017. In this role, he is responsible for overseeing customer service operations and ensuring high levels of customer satisfaction. His experience in this position spans over seven years, during which he has contributed to the company's commitment to quality service in Richmond, Virginia.
Previous Experience at Loomis
Before joining Velocity Micro, Tyler Duffee worked as an Armored Service Technician at Loomis for ten months in Solna, Stockholm, Sweden, from 2016 to 2017. His role involved the secure transportation of valuables, highlighting his experience in customer service and operational security.
Educational Background
Tyler Duffee earned a Bachelor of Science in Business Administration with a focus on Management from East Carolina University, completing his studies from 2004 to 2009. He further pursued a Master of Science in Sport Management at Middle Tennessee State University, where he studied from 2009 to 2010.
Career Path Prior to Velocity Micro
Prior to his current role, Tyler Duffee held various positions that contributed to his professional development. He worked as a Computer Builder at Velocity Micro from 2012 to 2013 and as a Customer Service Representative at Vector Security from 2013 to 2016. Additionally, he served as a Sport Club Supervisor and Graduate Assistant at Middle Tennessee State University in 2009 and 2010.