Billy Robinson, Cspo
About Billy Robinson, Cspo
Billy Robinson is a Senior Business Analyst with over 20 years of experience in the insurance industry, specializing in technology and business processes. He has a proven track record in Agile project management and has held various roles, including Underwriting Team Manager at State Farm and Business Analyst at Velocity Risk Underwriters.
Work at Velocity Risk Underwriters
Billy Robinson has been serving as a Senior Business Analyst at Velocity Risk Underwriters, LLC since 2018. In this role, he focuses on automating workflows and streamlining processes to enhance operational efficiency. His responsibilities include acting as a Subject Matter Expert and Product Owner on various Agile projects. Robinson's contributions are aimed at improving customer experience through effective product management and process optimization.
Experience in the Insurance Industry
With over 20 years of experience in the insurance sector, Billy Robinson combines technology and business expertise to drive project success. His career includes significant roles at State Farm®, where he worked as an Underwriting Team Manager and later as a Business Analyst/Product Owner. His extensive background equips him with a deep understanding of industry practices and challenges, allowing him to lead initiatives that enhance workflow efficiency.
Previous Roles at State Farm
Billy Robinson held multiple positions at State Farm® from 2005 to 2018. He began as an Underwriting Team Manager in Murfreesboro, TN, where he managed a team of 15 underwriters, providing training and mentoring. He then transitioned to a Business Analyst/Product Owner role in Bloomington, IL, where he contributed to various projects aimed at improving underwriting processes and customer service.
Educational Background
Billy Robinson earned a Bachelor's degree in English/Language Arts Teacher Education from Trevecca Nazarene University, studying from 1991 to 1996. This educational foundation has contributed to his strong communication skills, which are essential in his roles within the insurance industry and Agile project management.
Leadership and Communication Skills
Described as a strong communicator and respected leader, Billy Robinson fosters a positive team environment. He emphasizes collaboration and timely results in his work, which has earned him recognition among peers and team members. His leadership style focuses on coaching and mentoring, ensuring that team members are well-prepared to meet project goals.