Daluchukwu Iwegbu
About Daluchukwu Iwegbu
Daluchukwu Iwegbu is a Customer Experience Operations Coordinator at Vena Solutions, with a background in client management and operations. He holds an Honours Bachelor of Science in Psychology from the University of Toronto Mississauga and has experience in various roles including logistics coordination and event programming.
Current Role at Vena Solutions
Daluchukwu Iwegbu serves as the Customer Experience Operations Coordinator at Vena Solutions. In this role, he focuses on enhancing customer interactions and streamlining operational processes. His responsibilities include managing client accounts and ensuring a high level of customer satisfaction. He has been with Vena Solutions since 2021, contributing to the company's commitment to delivering exceptional customer experiences.
Previous Experience at Simply Green Home Services Inc.
Daluchukwu Iwegbu worked at Simply Green Home Services Inc. as an Operations - Inventory and Logistics Coordinator for four months in 2021. In this position, he was involved in managing inventory and logistics operations, ensuring efficient processes within the organization. He also served as a Field Operations - Dispatch Coordinator from 2019 to 2021, where he coordinated dispatch activities and supported field operations.
Educational Background
Daluchukwu Iwegbu studied at the University of Toronto Mississauga, where he earned an Honours Bachelor of Science degree in Psychology with Minors in Biology and Anthropology from 2014 to 2019. He also pursued further education at the University of Toronto, obtaining a Digital Strategy and Communications Management Certificate from the School of Continuing Studies between 2017 and 2019. Earlier, he completed Grade 12 at Niagara Christian Collegiate in 2014.
Experience in Client Management and Operations
Daluchukwu Iwegbu has over two years of experience in client management, onboarding processes, staff management, account coordination, and process implementation. His expertise lies in marketing, operations, and customer success, where he focuses on managing multiple accounts and driving sales and revenue growth. He has held various roles at the University of Toronto Mississauga, including Events and Outreach Programming Assistant and Residence Service Assistant.
Podcast Hosting
Daluchukwu Iwegbu hosts a podcast titled 'For Yarns Only,' which is available on all major platforms. The podcast serves as a platform for discussions and insights, reflecting his interests and expertise in communication and media.