Garrett Martin
About Garrett Martin
Garrett Martin serves as the Senior Director of Professional Services at Vena Solutions, where he has worked since 2020. He has a strong background in professional services and operations, having previously contributed to the growth of Eloqua and held various leadership roles in multiple companies.
Work at Vena Solutions
Garrett Martin has been serving as the Senior Director of Professional Services at Vena Solutions since 2020. In this role, he oversees a portfolio of more than 300 active projects, which are delivered by both internal and partner resources. He leads a team of over 100 professionals, including Consultants, Project Managers, Team Leads, and Managers. Martin has introduced the Team Lead role and project management function to enhance team structure and has supported the establishment of an offshore delivery team. He also manages over 20 departmental annual initiatives that focus on enablement, team cohesion for remote work, utilization, and process efficiencies.
Previous Experience in Professional Services
Before joining Vena Solutions, Garrett Martin held several significant positions in professional services. He worked at Eloqua in various roles, including Senior Project Manager and Practice Manager, where he contributed to the company's growth from $10 million to $100 million in revenue, leading to its IPO and acquisition by Oracle. He also served as Director of Professional Services at Achievers and as VP of Customer Success & Services at Rubikloud Technologies, where he played a role in the company's acquisition by Kinaxis.
Education and Expertise
Garrett Martin earned his MBA from McMaster University, where he studied from 1998 to 2000. He also holds a Bachelor of Science degree from the same institution, completed from 1994 to 1998. His educational background supports his extensive experience in scaling customer-facing teams, focusing on people development, operations, and delivering customer value.
Background in Marketing and Operations
Garrett Martin began his career in marketing and operations at DuPont, where he worked as the Marketing & Operations Manager for Corporate Ventures from 2001 to 2005. He later transitioned to roles in client solutions and project management at Exchange Solutions Inc. and Eloqua. His diverse background in various sectors has contributed to his comprehensive understanding of professional services and customer success.