🌱Hyder Syed
About 🌱Hyder Syed
Hyder Syed is a Service Desk Analyst currently employed at Vena Solutions in Toronto, Ontario. He has a background in Business Technology Management and has held various roles in service and support across multiple companies, including Veriday and BrokerLink.
Current Role at Vena Solutions
Hyder Syed currently serves as a Service Desk Analyst at Vena Solutions, a position he has held since 2022. In this role, he is responsible for providing technical support and assistance to users, ensuring efficient operation of the service desk. His experience in this capacity contributes to the overall effectiveness of the IT support team.
Previous Experience at Veriday
Prior to his current role, Hyder worked at Veriday as a Service Desk Lead from 2021 to 2022. During his nine-month tenure, he managed service desk operations and provided support to users, enhancing the team's performance and service delivery.
Education and Expertise
Hyder Syed studied at the Ted Rogers School of Management at Toronto Metropolitan University, where he earned a Bachelor of Commerce degree in Business Technology Management from 2016 to 2020. This educational background provided him with a solid foundation in business principles and technology management.
Career Background
Hyder has a diverse work history that includes roles in various organizations. He worked as a Telecommunications Sales Representative at Omega Direct Response Inc. from 2016 to 2017. He then served as a Management Trainee at Enterprise Rent-A-Car from 2017 to 2018. Following this, he was a Personal Insurance Advisor at Intact from 2018 to 2019, and later worked as a Systems Support Desk Analyst at BrokerLink from 2019 to 2021.