Parenty Lau
About Parenty Lau
Parenty Lau serves as the Manager of Customer Training at Vena Solutions, where he has worked since 2021. He leads a team of training specialists and instructional designers, focusing on creating effective learning experiences for software users.
Work at Vena Solutions
Parenty Lau has been employed at Vena Solutions since 2015, holding various positions. Currently, Lau serves as the Manager of Customer Training, a role held since 2021. In this position, Lau leads a team of over seven Training Specialists and Instructional Designers, focusing on strategizing and designing learning experiences for software users. Previously, Lau worked as a Product Manager in Customer Training from 2020 to 2021, and as a Training Delivery Specialist from 2015 to 2017. Lau also held the role of Team Lead for Training Delivery from 2017 to 2019 and Training Manager from 2019 to 2020.
Education and Expertise
Parenty Lau holds a Bachelor of Commerce degree from McMaster University, where studies focused on Human Resources from 2008 to 2012. Lau furthered education with a Master's in International Management from Euromed Management in Marseille, France, from 2012 to 2013. This educational background supports Lau's expertise in customer training and instructional design, contributing to effective learning experiences in a corporate environment.
Background
Before joining Vena Solutions, Parenty Lau worked at McMaster University as a Student Consultant in the Mills Library from 2009 to 2011. Lau also gained experience at Prophix Software, serving as a Senior Business Analyst from 2013 to 2015 and as a Business Analyst from 2011 to 2012. This diverse background in both educational and corporate settings has shaped Lau's approach to training and development.
Achievements
In the role of Manager, Customer Training at Vena Solutions, Parenty Lau oversees content development to ensure alignment with learning objectives. Lau collaborates closely with the Training Operations team to identify and improve key training metrics. This focus on continuous improvement and effective training strategies reflects Lau's commitment to enhancing the learning experience for software users.