🌱Rasheed K.
About 🌱Rasheed K.
Rasheed K. is a Partner Development and Success Manager at Vena Solutions, where he has worked since 2022. He has a background in application support and customer success, with previous roles at City Electrical Factors, Vena Solutions, Cineworld Cinemas, Sage, and Cintra HR & Payroll Services.
Current Role at Vena Solutions
Rasheed K. serves as the Partner Development and Success Manager for Global Channels at Vena Solutions. He has held this position since 2022, contributing to the growth and success of the company's partner network. In this role, he conducts regular pipeline reviews and strategic quarterly business reviews with partners. He is responsible for ensuring the timeliness and accuracy of all partner administrative responsibilities, reporting, and metrics. Additionally, he plays a crucial role in identifying partners with unique skills or complementary solutions that can provide significant business opportunities for Vena.
Previous Experience at Vena Solutions
Prior to his current role, Rasheed K. worked at Vena Solutions in various capacities. He served as an Application Support Engineer from 2018 to 2019 and then transitioned to the role of Customer Success Manager, International, from 2019 to 2021. Following this, he was promoted to Senior Customer Success Manager, International, from 2021 to 2022. His tenure at Vena Solutions has been marked by a focus on enhancing customer success and partner relationships.
Career Background
Rasheed K. has a diverse career background that includes roles in different sectors. He began his career at Cineworld Cinemas Ltd, where he worked as a Team Member and later as a Supervisor from 2009 to 2014. He also held positions at Sage as a Customer Support Technician from 2014 to 2016 and at Cintra HR & Payroll Services as a Second Line Technical Support Consultant from 2016 to 2017. His early experience in technical support and customer service has contributed to his current expertise in partner development and success.
Education and Qualifications
Rasheed K. holds a BSc in Digital Technology Computer Network Technology from the University of Hertfordshire, where he studied from 2009 to 2014. He also completed a course in Computer Science at Harrow College from 2007 to 2008. His educational background in network and system administration has provided him with a solid foundation for his roles in technical support and customer success management.