Sean Perreault
About Sean Perreault
Sean Perreault is a Training Specialist based in Toronto, Ontario, with a background in English Literature and Professional Writing. He has held various roles in customer support and management at companies such as Bose, Oakley, Slack, and Apple, and currently works at Vena Solutions.
Current Role at Vena Solutions
Sean Perreault has been serving as a Training Specialist at Vena Solutions since 2022. In this role, he focuses on developing and facilitating training sessions that enhance the skills of employees and improve overall customer satisfaction. His experience in onboarding processes allows him to effectively integrate new team members into the company, ensuring they are well-prepared for their roles.
Previous Experience at Bose Corporation
Prior to his current position, Sean worked at Bose Corporation as an Assistant Manager from 2014 to 2015 in Toronto, Ontario. During his tenure, he was involved in store management and customer service, contributing to the operational efficiency of the store. His experience at Bose provided him with valuable insights into the consumer electronics market.
Experience at Slack
Sean Perreault worked at Slack as part of the Customer Experience team, specifically in Live Support, from 2020 to 2022. His role involved assisting customers with their inquiries and ensuring a high level of service. This position allowed him to further develop his skills in customer interaction and support.
Educational Background at York University
Sean is pursuing a Bachelor of Arts (B.A.) in English Literature and Professional Writing at York University, a program he has been engaged in since 2009. His academic background provides him with a strong foundation in communication and writing, which complements his professional experience in training and development.
Career at Apple
From 2015 to 2020, Sean Perreault held the position of NSO Global Mentor at Apple, where he focused on mentoring and supporting staff across North America. This role involved sharing knowledge and best practices, enhancing the overall performance of the team in the consumer electronics sector.