Sunzida Tasnim
About Sunzida Tasnim
Sunzida Tasnim is an Application Support Analyst at Vena Solutions in Toronto, Canada, with over six years of experience in the telecommunications and retail industries. She graduated with distinction from the University of Toronto Mississauga, where she studied Digital Enterprise Management.
Current Role at Vena Solutions
Sunzida Tasnim serves as an Application Support Analyst at Vena Solutions, a position she has held since 2021. In this role, she applies her expertise in technology and data analytics to support application-related tasks and ensure optimal performance. Her responsibilities include troubleshooting issues, providing user support, and collaborating with cross-functional teams to enhance application functionality.
Previous Experience at Rogers Communications
Prior to her current role, Sunzida worked as a Business Services Specialist at Rogers Communications from 2018 to 2021. In this capacity, she focused on delivering business solutions and enhancing customer satisfaction. Her experience at Rogers contributed to her understanding of the telecommunications industry and equipped her with essential skills in client management and service delivery.
Experience at SEPHORA
Sunzida Tasnim began her career as a Cashier at SEPHORA, where she worked for one year from 2016 to 2017 in Mississauga, Ontario. This role provided her with foundational experience in customer service and retail operations, contributing to her overall professional development in the service industry.
Education and Expertise
Sunzida graduated with distinction from the University of Toronto Mississauga, where she studied Business/Information Technology with a focus on Digital Enterprise Management from 2014 to 2017. Her academic background combines technological innovation, data analytics, and management skills, equipping her with a comprehensive understanding of the digital landscape and its applications in business.
Professional Skills
Sunzida possesses strong skills in communication, organization, time management, team collaboration, and analytical problem-solving. These skills have been developed through her diverse experiences in the telecommunications and retail sectors, enabling her to effectively address challenges and contribute to team success in her current role.