Kim Bennett
About Kim Bennett
Kim Bennett is a Customer Service Representative II at Venator Materials Plc, where she resolves customer issues and manages documentation for goods dispatch. She has a background in quality assurance and document control from her previous role at National Oilwell Varco and experience in the commissary at the Montgomery County Sheriff's Office.
Work at Venator Materials
Kim Bennett has been employed at Venator Materials Plc as a Customer Service Representative II since 2016. In this role, she resolves issues that may impact potential customers, including credit blocks and delivery challenges. Kim is responsible for preparing documentation necessary for goods dispatch and coordinating transportation in accordance with site and warehouse capabilities. Her role also involves managing product and pre-shipment sample requests as part of the order process, ensuring efficient handling of customer needs.
Previous Employment Experience
Before joining Venator Materials, Kim Bennett worked at National Oilwell Varco as a QA Administrative Assistant and Document Control from 2013 to 2016. During her three years there, she gained experience in quality assurance and document management. Prior to that, she served as a Commissary Representative at the Montgomery County Sheriff's Office from 2010 to 2013, where she handled various responsibilities related to commissary operations.
Education and Expertise
Kim Bennett completed her education at Conroe High School, attending from 1986 to 1990. Her educational background has provided her with foundational skills that support her current role in customer service. She has developed expertise in managing product requests and handling documentation related to goods dispatch and transportation logistics.
Skills in Customer Service
In her current position, Kim Bennett demonstrates strong skills in customer service by effectively resolving issues that could affect customer satisfaction. She processes freight charges as part of the delivery process, ensuring that all logistical aspects are managed efficiently. Her ability to prepare necessary documentation for dispatch and manage sample requests highlights her organizational skills and attention to detail.