Raquel Sanchez
About Raquel Sanchez
Raquel Sanchez is a Customer Service Advisor at Venator Materials Plc with extensive experience in logistics and customer service. She has a background in International Business and has held various roles in companies such as Aon, Alight Solutions, and Hapag-Lloyd AG.
Work at Venator Materials
Raquel Sanchez has been employed at Venator Materials Plc as a Customer Service Advisor since 2020. In this role, she focuses on providing support and solutions to customers, ensuring their needs are met effectively. Her position involves managing customer inquiries and maintaining high levels of service quality. The experience gained at Venator Materials contributes to her expertise in customer relations and logistics.
Previous Experience in Customer Service
Before her current role, Raquel Sanchez worked at several organizations in customer service positions. She served as a Customer Service Specialist at Alight Solutions in 2018 for eight months. Prior to that, she was a Customer Service Bookings/Tracing representative at Hapag-Lloyd AG from 2018 to 2019. Her earlier experience includes working as a Sales Steering Coordinator and Sales Customer Service representative at Hapag-Lloyd AG from 2013 to 2015.
Education and Expertise
Raquel Sanchez studied at Universidad Nacional Autónoma de México, where she earned a Bachelor of Arts in International Relations, equivalent to International Business/Trade/Commerce. Her educational background provides a foundation for her expertise in logistics, vessel operations, and port operations. She possesses skills in database creation and implementation, enhancing operational efficiency.
Background in Logistics and Operations
Raquel Sanchez has significant experience in logistics and operations, particularly in track and tracing, which is vital for the timely delivery of goods. Her involvement in alliances and mergers indicates her familiarity with strategic partnerships and corporate restructuring. This background supports her ability to manage logistics and supply chain processes effectively.
Focus on Cost Reduction and Revenue Increase
Raquel Sanchez demonstrates a strong focus on reducing costs and increasing revenue within her roles. This strategic approach to business operations reflects her commitment to enhancing organizational performance and efficiency. Her experience in customer service and logistics positions her well to implement cost-effective solutions.