David Higgins, Cebs
About David Higgins, Cebs
David Higgins is a Senior Revenue Operations Manager at Vendr, with a background in Sociology and Business Administration from the University of South Carolina-Columbia. He has extensive experience in customer success and financial advisory roles, having worked at Benefitfocus and Prudential Financial.
Work at Vendr.com
David Higgins serves as the Sr. Revenue Operations Manager at Vendr, a role he has held since 2022. In this position, he focuses on optimizing revenue processes and enhancing operational efficiency. His experience in revenue operations contributes to Vendr's mission of simplifying software purchasing for businesses.
Education and Expertise
David Higgins earned a Bachelor of Arts (B.A.) degree in Sociology and Business Administration from the University of South Carolina-Columbia. His educational background provides a strong foundation in understanding both social dynamics and business operations, which supports his roles in revenue operations and customer success.
Background in Customer Success Management
Prior to his current role, David Higgins worked at Benefitfocus in various capacities related to customer success. He served as a Customer Success Manager from 2015 to 2018, then transitioned to Manager of Customer Success Management from 2018 to 2019. He later became the Senior Manager for SAP Customer Success from 2021 to 2022, where he focused on enhancing customer experiences and outcomes.
Experience at Prudential Financial
David Higgins began his career as a Financial Advisor at Prudential Financial, working from 2009 to 2015. During this six-year tenure, he developed skills in financial planning and client relationship management, which contributed to his professional growth and understanding of customer needs.
Career Progression at Benefitfocus
David Higgins has a significant history with Benefitfocus, where he held multiple roles. He started as a Customer Success Manager, then advanced to Account General Manager from 2019 to 2021. His progression within the company highlights his ability to adapt and lead in various operational capacities.