Lizzy Rosen
About Lizzy Rosen
Lizzy Rosen serves as the VP of Customer Success, Onboarding & Account Management at Vendr, where she has worked since 2023. With extensive experience in customer success roles across various companies, she aims to establish a top-tier customer success program.
Work at Vendr.com
Lizzy Rosen serves as the Vice President of Customer Success, Onboarding & Account Management at Vendr, a position she has held since 2023. In this role, she oversees the Customer Success, Account Management, and Implementation teams, focusing on establishing a world-class customer success program. Her efforts aim to revolutionize how companies purchase and manage Software as a Service (SaaS) solutions. Lizzy's leadership is integral to enhancing customer experiences and ensuring successful onboarding processes.
Previous Experience in Customer Success
Prior to her role at Vendr, Lizzy Rosen held several positions in customer success across various organizations. She was the Vice President of Customer Success at Pluralsight from 2019 to 2022. Before that, she served as the Senior Vice President of Customer Success, Support & Implementation at Thrive for one year. Additionally, she has experience as the Director of Global Customer Success at Catchpoint and as the Manager of Customer Support at Experian Data Quality, among other roles.
Education and Expertise
Lizzy Rosen earned a Bachelor of Science degree in Psychology from Union College. Her educational background has contributed to her understanding of customer behavior and success strategies. This knowledge has been pivotal in her various leadership roles in customer success, enabling her to implement effective onboarding and account management practices.
Volunteer Work and Community Engagement
In addition to her professional responsibilities, Lizzy Rosen is actively involved in community service as a Volunteer Career Advisor at Pay Forward Coaching. She began this role in 2023, where she provides guidance and support to individuals seeking career development and advancement. This commitment reflects her dedication to helping others succeed in their professional journeys.
Personal Interests
Outside of her professional endeavors, Lizzy Rosen enjoys golfing, traveling, and spending time by the ocean. She resides in Marblehead, Massachusetts, with her husband and daughter. Her personal interests reflect a balance between her career and leisure activities, contributing to her overall well-being.